A service of SysTekk Technical Services, Alexandria, Ontario

Plans and pricing

Two plans, chosen by how many users need phone service. On top of the plan you pay for the numbers your customers call, and for any optional services you want. Every price on this page is monthly and in Canadian dollars.

  • OneConnect Unlimited

    Best suited for businesses with 1–5 users. Includes unlimited calling, without having to calculate how many simultaneous lines you need.

    $30.00per user, per month

    Users
    1–5
    Lines
    Included with each user
    Estimate your monthly cost
  • OneConnect UnSquare

    Designed for businesses with 6 or more users. Users and calling capacity are separate: every user can have a phone or extension, and you choose the number of simultaneous calls your business actually needs.

    $12.00per user, per month

    Users
    6 and up
    Lines
    $25.00 each, minimum 3
    Estimate your monthly cost

What’s a line? A line represents one simultaneous outside call. For example, 10 users with 3 lines means any 3 users can be on outside calls at the same time.

What else goes into your monthly cost

  • Phone numberEach number your customers can call.$2.70 per phone number
  • 911 serviceEmergency calling. How 911 works$0.75 per phone number
  • OneConnect Network ProtectionHelps protect and maintain secure connectivity between your business network and the OneConnect platform.$3.95 per account

A business with four users and four numbers pays for four users, four phone numbers, 911 service and one Network Protection charge.

Estimate your monthly cost

Estimate your monthly cost

Tell us how many users need phone service and we will show you the plan that fits. The estimate updates as you go. When you are ready, book a demo or request a quote, and we will go through it with you.

  1. Everyone who needs their own extension.

    1–5 users

    OneConnect Unlimited $30.00 per user

    You're a fit for OneConnect Unlimited, our simple unlimited calling option for smaller teams.

    6 or more users

    OneConnect UnSquare $12.00 per user + $25.00 per line

    You're a fit for OneConnect UnSquare, which separates users from calling capacity so you only pay for the number of simultaneous calls your business needs.

  2. $25.00 per line, minimum 3. For 6 or more users, on OneConnect UnSquare.

    What’s a line? A line represents one simultaneous outside call. For example, 10 users with 3 lines means any 3 users can be on outside calls at the same time.

  3. Phones and devices

    Models from the hardware catalogue (opens in a new tab), or how many desk phones, cordless handsets and headsets.
  4. Numbers and optional services

    The numbers your customers call.
    Each location has its own address for 911.
    Do you want to keep your current numbers?
    Optional services

    Every quote already includes your phone numbers, 911 service and OneConnect Network Protection. The services below are optional.

    It answers calls, speaks with the caller, determines what they need and connects them with the right person. It can even take bookings directly into a calendar.
  5. Your estimated monthly cost

      Estimated monthly total

      Add your details below, then book a demo or request a quote, and we will go through it with you.

    • About you

    Estimated monthly total

    We will work this out with you.

    or

    An estimate, not a quote. Tax is not included, and the phones, number porting and setup are quoted separately.

    Optional extras

    Added only if your business wants them, on either plan.

    • SMS Text MessagingSend and receive texts from your business number — on your desk phone or the mobile app.$3.95 per account
    • Voicemail TranscriptionVoicemail arrives written out, so you can read it instead of listening to it.$1.00 per user

    AI receptionist

    It answers calls, speaks with the caller, determines what they need and connects them with the right person. It can even take bookings directly into a calendar. The number in each name is the minutes of calls it handles for you each month, so pick the one that fits how busy your phones are.

    Go over your minutes on the 60 package and the extra is $0.28 a minute. Text messaging is not part of this — that is the SMS Text Messaging extra above.

    • AI Voice Assist – Pay-As-You-GoNo monthly allowance — you pay for what you use.$15.00 each
    • AI Voice Assist 6060 minutes of calls a month.$31.80 each
    • AI Voice Assist 180180 minutes of calls a month.$61.80 each
    • AI Voice Assist 480480 minutes of calls a month.$135.00 each
    • AI Voice Assist 12001,200 minutes of calls a month.$303.00 each
    • AI Voice Assist 48004,800 minutes of calls a month.$1,119.00 each

    Still to be priced

    These are part of a OneConnect quote. We have not published a price for them yet.

    • PhonesRent or buy the phones for your business. See the phonesOn your quote
    • Number PortingMoving the numbers you already have to OneConnect.On your quote
    • Setup and installationGetting your business onto OneConnect.On your quote
    • Contract termsHow long you sign up for, if at all.On your quote

    Talk it through with us

    Book a demo and see OneConnect working, or send us your question about pricing and we will get back to you.